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It is an alternative to the traditional voice call over the Internet. Get answers from your peers along with millions of IT pros who visit Spiceworks. Does this sound like a known issue? Edited Dec 11, at UTC.
Best Answer. View this "Best Answer" in the replies below ». Denis Kelley This person is a verified professional. Verify your account to enable IT peers to see that you are a professional. Honestly, couldn't get anything higher that 4. Thai Pepper. Bill Morrow This person is a verified professional. Thanks I tried running as a Windows Admin too. John This person is a verified professional. Thank you much. I was having the same issue.
Fixed it like a charm. I have yet to run the fix to confirm. Thank you for the info, and the link. It is exactly what I needed. Thank you so much for this. Gonzalez Sep 28, at UTC.
Same problem here. Under Dog This person is a verified professional. Michael Nov 21, at UTC. Cisco Unified Communications Manager Release 7. Cisco Unified Communications Manager Release 6. Cisco Unified CallManager release 4. Hardware in computers running Microsoft Windows 8. Hardware in computers running Microsoft Windows 8 and Cisco IP Communicator using video must have a base score of 3 or higher. The Control Panel is also accessible by selecting the search box in the right corner and typing control panel.
Microsoft Windows 7 Professional, Enterprise, and Ultimate bit and bit. Hardware in computers running Microsoft Windows 7 and Cisco IP Communicator using video must have a base score of 3 or higher. All other supported operating systems are bit only. Pentium M 1. For best results, we recommend that you use video over a wired Ethernet connection whenever possible. While Cisco does perform basic testing of selected third-party headsets and handsets for use with Cisco IP Communicator, it is ultimately the customer's responsibility to test this equipment in their own environment to determine suitable performance.
Due to the many inherent environmental and hardware differences in locations where Cisco IP Communicator is deployed, there is not a single best solution that is optimal for all environments.
Cisco provides integration with the following Jabra headsets as a convenience for our customers:. Release 7. This also may result in a change of button behavior on the GN series devices. Cisco recommends using the Jabra PRO as an alternative. Cisco provides the GN Netcom Jabra USB driver as a convenience for our customers to achieve plug-and-play functionality for some headset models.
Cisco offers no warranties about the support of those headsets. All support questions should be directed to GN Netcom. Cisco also provides integration with the following Plantronics headsets as a convenience for our customers:.
All support questions should be directed to Plantronics. The following devices are not recommended for deployments with recording servers:. The Cisco linear wideband audio codec uncompressed wideband, 16 bits, 16 k hz is not supported. Cisco IP Communicator is designed to provide premium voice quality under a variety of conditions; however, in some instances users may notice interruptions of audio transmission or temporary audio distortions "Artifacts" which are considered a normal part of the applications operation.
We take reasonable measures to interface with the operating system in ways that decrease the likelihood that other applications running on the system will interfere with softphone audio and video quality. However, the shared nature of system environments in which these products run is very different than a closed environment like Cisco IP Phones and we cannot guarantee equivalent performance. Avoiding or recovering from the conditions previously listed will help minimize audio distortion artifacts.
If you previously specified a default or nondefault software load in Cisco Unified Communications Manager on the Device Defaults Configuration window, you must remove it. For details about these issues and possible workarounds, see Using the Bug Toolkit.
Cisco IP Communicator 8. Cisco Unified Communications Manager This section introduces the interface and give information on where to find the user guide. The following example illustrates the Self Care Portal. Review the following table before working with Cisco IP Communicator. These are known limitations that will not be fixed, and there is not always a workaround.
Some features might not work as documented, and some features could be affected by recent changes to the product. For more information about an individual limitation, including workarounds, click the associated identifier in the table to access the online record in Bug Toolkit for that defect. For information about open caveats, see Open Caveats. Calls may be misdirected to the wrong emergency response center or the emergency response center may make errors when determining your location. Cisco will not be liable for resulting errors or delays.
The Audio Tuning Wizard does not provide the option of selecting a specific external device such as a headset; only the Windows default device. The Audio Tuning Wizard launches automatically and guides users through the process of selecting and tuning installed audio devices. The Audio Tuning Wizard is not intended to support volume adjustment during an active session.
If you do use the Audio Tuning Wizard to adjust the volume of an audio device during an active session, Cisco IP Communicator must be restarted for settings to become active. Cisco IP Communicator is not supported as a controlled device in Jabber when using your desk phone for calls.
This issue will be resolved in a future release. Known problems bugs are graded according to severity level. These release notes contain descriptions of the following:. New Releases. Desktop Enhancements. Networking Software. Trending from CNET. Adobe Reader for Windows 8 Free. View and interact PDF documents on your Windows 8 device. Open, view, edit, print, and convert Adobe PDF files. Open, view, edit, and convert Adobe PDF files. Foxit Reader Free.
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