For All-in-One PCs you will find it on the back. If your computer is currently functioning you can find the serial number by using a simple keyboard command. Need help? Locate the product label. For almost all HP products, the product information label can be found from one of the following locations : A label attached to the product usually on the underside Laser etching on the surface of the product Inside the battery compartment A purchase invoice or receipt Product packaging or shipping box Documentation that came with the product.
Examples of where to find your product information label. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. HP Update. HP Wireless Button Driver. HP Wireless Assistant. HP MediaSmart Webcam. HP Quick Launch Buttons. HP Photo Creations. HP Connected Music. Discover our Printers. Discover our Gaming PCs. Discover our Workstations.
Problem solving. Diagnostic tools. Windows 10 support center. Support by product. Instant Ink. Other Products. Support resources. Contact us. Check warranty. Authorized service providers. Security bulletin archive. HP Support Assistant. Version 9. Built-in support for your PCs and printers. Maintain your HP devices with automated support, updates, and fixes. Requires Windows 10 RS4 or higher. HP Support Assistant features include:.
You will be directed to a set of detailed steps If your download does not start, click here. Sign Out. My Account. Dashboard FAQ. Welcome to HP Customer Support. Download Print and Scan Doctor. If your printer is not listed, turn it on and click Retry.
If there is a connection problem, follow the instructions in the tool. Depending on the problem, click either Fix Printing or Fix Scanning. Test results are displayed with icons. A checkmark means your printer passed. A wrench means a problem was found and fixed.
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